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Services & Support

Support & Expertise From A to Z

For Winches Inc, five-star technical support starts with knowledge.  We staff our operations with experienced and trained personnel.  Whether you have your 4×4 winch torn apart in your garage or are working on BRADEN’s largest planetary recovery winch, the HP160, Winches Inc has the expertise to assist.

 

On this page are many links to additional resources from general information on installing Chelsea PTOs, to more detailed information about troubleshooting problems with hydraulic systems or winch behaviors.  If you don’t find your answers here or want to talk more in detail, please call us.

Rebuild & Repair Services

Our complete teardown and rebuild services can give your winch a new life. Whether you have an old workhorse that just needs some TLC or you've put your winch through the wringer and it's in need of serious repair, our team can help.

Pull Testing Services

Our comprehensive pull testing services for winches include a full analysis of your device to ensure it is operating at peak performance. Our facilities in Broken Arrow, OK and Houston, TX are equipped to provide dynamic load testing and static load testing.

Find Your Serial Number

Finding your winch's serial number can be essential when it comes to finding replacement parts or contacting customer service. Depending on the model of your winch, the serial number may be located in different places.

Documents & Manuals

Documents & manuals provide critical manufacturer information about Winches, including safety instructions, operating procedures, and troubleshooting tips.

Wire Rope Spooling Issues

Improper rope spooling can shut down a job, cause property damage or personal injury, and ruin equipment. Winches are one of the most common pieces of equipment to use wire rope, and understanding how to spool wire rope onto a winch correctly is critical.

Questions? Contact Us

We are eager to help find the right winch for you, help troubleshoot any issues and answer any questions. Winches are our specialty and we are passionate about helping our customers succeed.

More Useful Winch Information

Understanding Power Take-Offs

Basic Planetary Winch Operation

Worm Gear Winch Terms

Planetary Winch Terms

Testimonials

  • Google Review

    Had a few questions about the winch on my work trailer. Matt was nice enough to go outside and look at it and let me know exactly what I needed and also took the time to print me out a manual. That little bit goes a long way. Will definitely recommend them to my friends family and coworkers.

    - Google Review

  • Dakota Holmes

    Mike Howe was very helpful and very patient with me. I wasn't even buying anything and he still went above and beyond to answer my questions. Very kind as well. This kind of customer service is hard to find.

    - Dakota Holmes

  • Mister Logistics LLC

    Very nice equipment available and shipping & receiving is very experienced; will get you loaded offloaded asap, Awesome!

    - Mister Logistics LLC

  • Tyler Heinsohn

    Joe was great to deal with. Even came in after hours. Thanks, again!

    - Tyler Heinsohn

  • Marc Scranton

    These guys have everything when it comes to winches. They helped me get mine. Ack and going without having to buy new parts. I recommend this company to anybody who needs a winch.

    - Marc Scranton